From Capable to Exceptional Security Operations
Global Enterprise Software Leader
A global enterprise software leader engaged UltraViolet Cyber’s Dedicated Defense program to elevate its security operations from capable to exceptional.
The embedded team brought deep security engineering expertise to the customer’s environment, building and maintaining a durable automation fabric inside Splunk SOAR. The result: thousands of cybersecurity labor hours saved and millions in annual cost savings.
Alongside the automation program, the team executed a series of high-risk, high-complexity migrations, including Splunk Enterprise Security 8, multi-region HashiCorp Vault upgrades, and the move from legacy Balabit to zero-trust SSH via Teleport — all with zero service disruption.
The Challenge
- A major SIEM platform upgrade with no room for blind spots in security monitoring
- Aging access and infrastructure tools across multiple global regions, each carrying known risks and tight maintenance windows
- A legacy system for managing engineer access that no longer met modern security standards
- No single, real-time view into what was happening across the company’s infrastructure
- A security operations team stretched to its limit, with no scalable path forward beyond hiring more people
The Solution
- Completed the SIEM upgrade with no gaps in coverage and no disruption to operations
- Built a library of automations that now handle repetitive analyst work by hand, freeing the team for higher-value security work
- Upgraded global infrastructure across regions on schedule, with no service interruptions
- Replaced the legacy access tool with a modern, zero-trust solution without disrupting engineers’ day-to-day work
- Built two custom tools from scratch to give the security team real-time insight and automated control over network access